There are no known outages on the network at the moment
There are known outages in the regions listed below:
If you are currently experiencing an outage please
Before contacting us, there are a few simple checks you can perform, to find out whether the problem is on our network, or in your home.
If you are experiencing no power or wish to report an emergency fault, such as fallen live lines, a motor accident or have heard a large bang, please call us immediately on 0800 NO POWER (0800 667 693).
If you experience a problem with Centralines service and we are unable to resolve your complaint, you can call the free independent dispute resolution service provided by Utilities Disputes on 0800 22 33 40 or visit utilitiesdisputes.co.nz