I need to

Work close to powerlines

Safety disconnections and reconnections

Centralines provides a free safety disconnection and reconnection service for customers wanting to work safely around their service lines (e.g. to carry out painting around lines where they connect to the house, or for switchboard repairs).

The disconnection service is provided free to customers during normal business hours. If the disconnection is required for more than 30 minutes, a reconnection fee may be apply. Charges may also apply if the customer wants to pre-arrange a time outside working hours, or during weekends.

IF YOU NEED A SAFETY DISCONNECTION OR RECONNECTION, GIVE US A CALL ON (06) 858 7770 AND WE’LL GET YOU SORTED.

Please note that if you require your power to be disconnected outside the hours of 8.30am-4pm Monday to Friday, charges may apply.

Close Approach Consent

Look up, down and around before carrying out any tasks such as tree trimming, painting, digging etc.

If your work is going to be within four metres of any power lines, poles, power boxes and cables - at any time - you must apply for a Close Approach Consent to be issued by Centralines.

A Close Approach Consent is required for work places and on your private property 24 hours a day, seven days a week.

A Close Approach Consent ensures we are aware of the work you will be carrying out, so that we can arrange the necessary safety precautions to allow you to carry out your work safely.

Failing to get a consent when working within four metres of our network could result in serious injury, or fatal electrocution.

IF YOU NEED A CLOSE APPROACH CONSENT, PLEASE COME AND SEE US AT THE CENTRALINES DEPOT AT 17 COUGHLAN ROAD, WAIPUKURAU.

FOR FURTHER INFORMATION, GIVE US A CALL ON (06) 858 7770 AND WE’LL GET YOU SORTED.

Please note that if you require your power to be disconnected outside the hours of 8.30am-4pm Monday to Friday, charges may apply.

Choosing not to apply for a Close Approach Consent, or not following the guidelines once it has been issued, could not only endanger the life of you and your loved ones, it could also leave you liable for any costs associated with damage to assets.

High Load Permit

If you need to transport a load above five metres in height through the Central Hawke's Bay Region, it is crucial you apply for a High Load Permit.

This ensures you are not at risk of making contact with live power lines during your trip, nor are you likely to damage any power lines while travelling to your destination (which can be a very costly error).

If you need a High Load Permit, simply complete the permit request form above, save to your device, and upload in the form-upload here:


If you experience a problem with Unison’s service and we are unable to resolve your complaint, you can call the free independent dispute resolution service provided by Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz