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Get Connected

If you are interested in becoming a new customer, please download  the PDF application form here, then upload your completed form in the area below. A representative from Centralines will be in touch.

If you would like someone to contact you about becoming a new customer or would like an application pack sent to you, please complete the form below.

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 In order to help you connect to Centralines electricity network, our team have prepared the following guide and application form

It is Centralines aim to work with you to ensure you have a safe, reliable and cost effective power supply.

Centralines needs to proactively manage its' network to ensure it complies with the regulated voltages to all its' customers. These voltages can be affected by increases in the load requirements of customers, therefore it is critical you inform Centralines if you are planning any changes to the load on your property i.e. irrigation pumps, milking sheds, industrial activity, workshops or subdivisions. Our network specialists and electricians will be happy to discuss your plans with you and give advice as required.

The guide includes information relating to all New Connections, Temporary Connections, Upgrades, Downgrades and Alteration.


Please take the time to read each of the following steps to ensure there is no delay to your application.
 

Step 1.

Download a Centralines NC1 Form (Application for Network Connection / Alteration).

Step 2.

 Choose an Energy Retailer from one of the following:
  • Contact Energy
    Tel:
    0800 862 666 | Fax: 0800 638 374

  • Energy Direct NZ
    Tel:
    0800 567 777 | Fax:  06 345 4931

  • Energy Online
    Tel:
    0800 086 400  |  Fax: 09 539 4633

  • Genesis Energy
    Tel:
    0800 155 010  |  Fax: 0800 110 999

  • Globug (Prepay)
    Tel: 0800 456 506 

  • Mercury/Mighty River Power
    Tel: 0800 490 001  |  Fax: 0800 490 002

  • Meridian Energy
    Tel: 0800 496 496  |  Fax: 0800 497 498

  • Pulse Energy
    Tel: 0800 785 733  |  Fax: 09 378 4405

  • Todd Energy
    Tel: 0800 500 710  |  Fax: 07 307 0922

  • Trust Power
    Tel: 0800 870 033  |  Fax: 0800 872 666

Step 3.

Choose an electrician who will assist you with completing the NC1 Form and obtain their costs. Check that these costs include the Electrical Inspector.

Step 4.

Fully complete the NC1 Form and fax to your nominated Energy Retailer (please note: partially completed forms may delay your application).

Also send or deliver a copy of the NC1 form to Centralines along with the new connection fee. Payment can be made electronically into Centralines ANZ account, 01 0778 0002322 00 with "NC1" as reference. 

If the POS (Point of Supply) exists, Centralines will issue an ICP (Installation Control Point) Number and return it to the Energy Retailer. In this case go to Step 7.

If work is required to establish a POS, you or your electrician will be advised of this by Centralines.
Centralines will then send out a quotation to the person or company nominated as being financially responsible on the NC1 form.

Step 5.

When you have received a quote from Centralines, sign and return your quote acceptance along with your deposit - cash, cheque or direct credit payments are all acceptable.

Upon receiving the signed acceptance and deposit (if required), Centralines will establish the POS within an agreed time period.

Step 6.

Centralines will issue an ICP Number to your energy retailer.

Step 7.

The Energy Retailer will then forward the ICP No. and "Approval to Liven" to Centralines which can take up to 10 working days.
NB. It is your Electrician's responsibility to notify Centralines when the installation is ready to liven.

 

Helpful Tips:

  1. When completing a new connection or alteration, where a POS is established, the NC1 form needs to be lodged with Centralines at least 15 working days prior to the desired connection date.
  2. For connections where a POS (400V Network) is not available or a Network upgrade (e.g. Re-conductor of Network, Transformer upgrade) is required; Centralines requires as much notice as possible. Only once the customer has signed
    and returned the quote acceptance, along with payment, can Centralines plan and schedule the work.

If you have any further queries relating to your connection, or are unsure about any of the steps outlined above, please
click here to contact Centralines.