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Get Connected

If you are interested in becoming a new customer, please download  the PDF application form here, then upload your completed form in the area below. A representative from Centralines will be in touch.

If you would like someone to contact you about becoming a new customer or would like an application pack sent to you, please complete the form below.

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In order to help you connect to Centralines electricity network, our team have prepared the following guide and application form

 

The guide includes information relating to all New Connections, Builder's Temporary Connections, Upgrades, Downgrades and Alteration.

Please take the time to read each of the following steps to ensure there is no delay to your application.
 

Step 1.

 Download a Centralines NC1 Form (Application for Network Connection / Alteration).

Step 2.

  Choose an Energy Retailer from one of the following:
  • Trust Power
    Tel:     0800 870 033  |  Fax: 0800 872 666
  • Contact Energy
    Tel:     0800 862 666 | Fax: 0800 638 374
  • Energy Online
    Tel:     0800 086 400  |  Fax: 09 539 4633
  • Genesis Energy
    Tel:     0800 155 010  |  Fax: 0800 110 999
  • Mercury/Mighty River Power
    Tel:     0800 490 001  |  Fax: 0800 490 002
  • Meridian Energy
    Tel:     0800 496 496  |  Fax: 0800 497 498
  • Todd Energy
    Tel:     0800 500 710  |  Fax: 07 307 0922

Step 3.

 Choose an electrician who will assist you with completing the NC1 Form and obtain their costs. Check that these costs include the Electrical Inspector.

Step 4.

 Fully complete the NC1 Form and fax to your nominated Energy Retailer (please note: partially completed forms may delay your application).

Your energy retailer will then lodge the NC1 Form with Centralines. If the POS (Point of Supply) exists, Centralines will issue an ICP (Installation Control Point) Number and return it to the Energy Retailer. In this case go to Step 6.

If work is required for the establishment of the POS, you will be advised of this by your Energy Retailer. Centralines will then send out a quotation to the person or company nominated as being financially responsible on the NC1 form. In this case go to Step 5.

Step 5.

 When you have received a quote from Centralines, sign and return your quote acceptance along with your cheque or direct credit payment form.

Upon receiving the signed acceptance of the quotation, Centralines will establish the POS.

Step 6.

 Centralines will issue an ICP No. and the "Approval to Liven" to your Energy Retailer.

Step 7.

 The Energy Retailer will then forward the ICP No. and "Approval to Liven" to your Electrician.

Step 8.

 It is your Electrician's responsibility to notify Centralines when the installation is ready to liven.

 

If you have any further queries relating to your connection, or are unsure about any of the steps outlined above, please
click here to contact Centralines.